Shipping Policy

Last updated: May 7, 2026

We ship to addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Processing time

All orders are processed within 1–2 business days (Monday–Friday, excluding major holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery time

After processing, standard delivery takes 4–6 business days within the USA. Please note that delivery times are estimates and may vary due to carrier delays or weather conditions.

Shipping cost

We offer free shipping on all orders. No minimum purchase required.

Carrier

We work with multiple reliable carriers (e.g., USPS, UPS, FedEx, DHL). The carrier will be assigned automatically based on your location and package characteristics. You will receive tracking details to monitor your shipment.

Customs, duties, and taxes

Since we only ship within the USA, no customs or import fees apply.

Incorrect address

Please double-check your shipping address before placing an order. If a package is returned to us due to an incorrect or incomplete address provided by you, we will contact you to arrange reshipment. Additional shipping charges may apply.

Lost or stolen packages

We are not responsible for lost or stolen packages after delivery confirmation. Please ensure your delivery location is secure.

Contact for shipping issues

If your order has not arrived within the estimated timeframe, contact us at info@windsorstorre.it.com.

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